Zara Head, Lead Nurse Primary Care Quality

Zara is the Lead Nurse of Primary Care Quality at NHS Doncaster CCG.

Becoming a Registered Nurse in 1993, Zara’s career has progressed well as her skills and experiences have grown.  From working directly with patients in Accident and Emergency to becoming a Queen’s Nurse, Zara has detailed her experiences below.

Can you give some examples of what you do in a typical day or week?

My role is based around supporting quality in the 41 GP Practices in Doncaster.  This is done in numerous ways, including liaising with the Practices and other services such as NHS England, the GP Federation, Healthwatch, secondary care as well as community and mental health services (to name but a few).

I am office based and support patient care indirectly.

What do you enjoy most and least about your work?

I enjoy visiting Practices and spending time with the teams and I enjoy showing students how exciting and varied Primary Care is.

There’s not a lot that I dislike about my role, if I’m perfectly honest.

How did you get into your current career?

I qualified as a Registered Nurse in January 1993 at Scunthorpe General Hospital.  I started my career in Orthopaedics and Accident and Emergency, working in various hospitals in the north of England.

I have spent most of my career in Primary Care, first as a Practice Nurse for a busy GP and, prior to my current role, I was a Lead Inspector for the Care Quality Commission (CQC) for Primary and Integrated Care.

My many years experience as a Practice Nurse, along with my experience as a CQC Inspector, gave me the skills necessary for my current role.

I was also fortunate to be given the title of Queen’s Nurse, of which I am very proud.

What advice would you give someone starting out in your career?

Primary Care is, in my opinion, the best area to work in the nursing profession.  It is one field of nursing where you can really get to know your patients and the area they live in.

Follow your passion into the area of nursing that grabs your attention.  If you enjoy the area of nursing that you work in, it feels much less like work.

A huge thank you to Zara for taking the time to tells us a little about her job and her experiences.

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